A Brief Rundown ✨

Do you need to cancel a session? Whether it's a specific date/time or a recurring time, we make it easy to accomplish!

Cancelling a Single Session

To cancel a Single Date & Time session, you'll want to jump into the Event Summary.

From there, you'll need to locate the session from the Upcoming Sessions and use the Cancel Session option from the dropdown to cancel the session.

If the session currently has Registrants, you'll be shown a confirmation prompt with the option to notify the registrants that the session has been cancelled.

Cancelling a Recurring Time

To cancel a Recurring Time session, you'll need to start by stopping the sessions from recurring.

From the same Summary page, you'll need to locate the recurring session from the Upcoming Sessions and expand the block to list all of the recurring dates.

Towards the bottom of the expanded block, you'll find a Stop From Recurring option. This will cancel any sessions that don't have any registrants and convert any sessions that do have registrants into single sessions.

From there, you can cancel any of the newly created single sessions using the same method outlined earlier.

Wrap Up!

That's it! If you're finished with an event altogether, you can proceed to archive/delete the event instead.

Update: 001-190501

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