An Update from the Demio Team!
We've implemented new changes to our pricing model that'll base your subscription cost on number of Hosts.
This change follows a previous update we've made—the ability to easily invite multiple members to your Demio account, with granular control over which members occupy Host spots.
These two changes will help teams manage and consolidate multiple Demio accounts into one, allowing all members within their organization to run events from a single account (with even more improvements planned for the future).
Outlined below is a summary of the new changes and how it all works. We've also included a section around the migration process for all current subscription plans.
If you have any questions/concerns about these changes, please reach out to our support team—we're always happy to help!
Appreciate your understanding as we make this transition.
Breaking It Down!
How does Host-based pricing work?
With Host-based pricing, the number of Hosts will affect your subscription cost.
The Growth and Premium plans will allow multiple Hosts, while the Starter plan will only allow a single Host. Various room sizes will be available on each tier, with Starter offering a room size of 50, Growth a room size of 150 / 500 / 1000, and Premium offering room sizes starting at 500.
For a breakdown of our news plans, view our updated pricing page, or check out the table below:
Up to 1
$49 per Host / month
$411 per Host / year
150 / 500 / 1000
Up to 5
Starts at $99 per Host / month
Starts at $831 per Host / year
Starts at 500
What is a Host?
A Host is a Team Member that may host events which includes the ability to start/end sessions and manage the stage. A member's Host Ability can be enabled/disabled from the Team settings,
Team members without Host Ability enabled will still have account access and can be quickly added as Event Admins in a Presenter/Moderator role.
Can I switch which Team Members are a Host?
You can enable/disable Host Ability for your Team Members at any time.
Once you've reached your Host limit, you'll need to add additional Hosts to your plan (or remove Host Ability from another Team Member).
With the release of our new Host-based pricing, we'll make a concerted effort to transition all existing users to the new plans.
This migration process will ensure that all users are moved to current plans, allowing them to receive future feature updates correctly and have access to add additional Hosts to their plan.
Below are a few common questions (and their respective answers). Of course, don't hesitate to reach out to our support team with any questions you might have.
What will happen to my current plan?
Starting August 12th and over 2 months, we'll be steadily migrating all subscription plans to one of the new Host-based pricing plans.
Any Starter/Growth customers will automatically migrate to an equivalent plan, with no changes to their monthly cost. These changes will occur shortly after the changes go live.
All Business (and remaining Legacy) customers will be able to choose one of our new plans that is suitable for their needs. If you don't schedule a plan change within 2 months, we'll automatically migrate you to the closest equivalent plan in terms of room size. For any users that fall within this category, access your Billing settings to identify the exact plan we'll migrate you to.
Note: For Business/Legacy customers, any automatic plan migrations that we schedule will occur at the end of your current billing period (your next renewal date). If you select a plan yourself, an increase in either room size or number of Hosts will change your plan immediately (as a prorated upgrade). If there is a decrease, the change will occur at the end of your current billing period.
What are Free Hosts?
Any users coming from a prior legacy subscription that included Hosts will have additional Free Hosts added to your account. These Free Hosts will be automatically included in your plan's Hosts and added to the first Host (required for all subscriptions).
Any Free Hosts will remain on your account as long as your current subscription remains active.
Note: Since our Starter plan only allows for 1 Host, any users that downgrade to the Starter plan will have all Free Hosts removed permanently.
I'm already paying for additional Hosts. What happens to those?
Previously, we offered additional Hosts (formerly know as Sub-Users) to users on the Business plan that exceeded their Host limit.
We'll reach out to each of these users directly, as these additional Hosts will use the new Host pricing model.
For any users that don't make any changes within the allotted 60 days, these additional Hosts will be migrated to your new plan using the new pricing options.