Admin Checklist

A few steps for any Presenters/Moderators to take to ensure they have a smooth experience on Demio.

Rachel Stanley avatar
Written by Rachel Stanley
Updated over a week ago

Here's a list of things Admins (both Presenters and Moderators alike) should confirm for an optimal experience with Demio!

A few of these check list items only apply to those that will be sharing different streams during the presentation (namely their webcam/microphone or their screens).

  1. Ensure you are using the latest version of one of the browsers supported for Admins. Here are the exact browser requirements. We recommend joining the room via an incognito browser window for the best experience.

  2. Close out of any unused applications or browser tabs and ensure your network connection is not being utilized for heavy upload/download activities of large files. This will free up resources so that Demio can run more seamlessly.

  3. Make sure your bitrate is at the proper levels and you are not experiencing any packet loss. plugging directly into the router will help increase your speed! Run a connectivity test here.

  4. Make sure your permissions are set correctly for the browser and that the mic and webcam are connected.

  5. If your connection is restricted and does not allow you to connect to Demio streaming servers, you may need to open the required ports and whitelist the necessary domains to connect.

Those are it for our go-to steps!

To learn more, take a minute and check out our Best Connectivity Practices.

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