Host-based Pricing

Learn all about our Host-based pricing model, how it all works, and what will happen to existing subscription plans.

Elias Blackwood avatar
Written by Elias Blackwood
Updated over a week ago

Breaking It Down!

How does Host-based pricing work?

Demio has Host-based pricing, which means the number of Hosts affects your subscription cost. Various room sizes are available on each tier. For a breakdown of our current plans, view our pricing page. All plans include 1 host by default.

Our Growth plan and higher allow multiple Hosts for running simultaneous events, while the Starter plan will only allow a single Host.

What is a Host?

A Host is a Team Member that may host events which includes the ability to start/end sessions and manage the stage. A member's Host Ability can be enabled/disabled from the Team settings,

Team members without Host Ability enabled will still have account access and can be quickly added as Event Admins in a Presenter/Moderator role.

Can I switch which Team Members are Hosts?

You can enable/disable Host Ability for your Team Members at any time. Once you've reached your Host limit, you'll need to add additional Hosts to your plan (or remove Host Ability from another Team Member).

Legacy Users

With the release of our Host-based pricing, we made a concerted effort to transition all existing users to the new plans. Starting August 12th, 2021, and for over 2 months, we migrated all subscription plans to one of the new Host-based pricing plans.

This migration process ensured that all users were moved to current plans, allowing them to receive future feature updates correctly and have access to add additional Hosts to their plan.

What are Free Hosts?

Any users coming from a prior legacy subscription that included Hosts had additional Free Hosts added to the account. These Free Hosts were automatically included in your plan's Hosts and added to the first Host (required for all subscriptions).

Any Free Hosts will remain on your account as long as your current subscription remains active. Since our Starter plan only allows for 1 Host, any users that downgrade to the Starter plan will have all Free Hosts removed permanently.

I'm already paying for additional Hosts. What happens to those?

Previously, we offered additional Hosts (formerly known as Sub-Users) to users on the Business plan that exceeded their Host limit.

We reached out to each of these users directly, as these additional Hosts use the new Host pricing model. For any users that didn't make any changes within the allotted 60 days, these additional Hosts were migrated to your new plan using the new pricing options.

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