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Why Aren't My Properties Showing in Demio's Field Mapping?
Why Aren't My Properties Showing in Demio's Field Mapping?

Understanding List and Field Mapping

Elias Blackwood avatar
Written by Elias Blackwood
Updated this week

When integrating your HubSpot CRM with Demio, it's essential to ensure that the property types of your lists in HubSpot match the field types required by Demio. This ensures a seamless mapping process and accurate data synchronization. If your lists are not appearing in the dropdown menu, it is likely due to a mismatch in property types.

Steps to Resolve the Issue:

  1. Check Property Types:

    • Go to your HubSpot account and navigate to the list you want to map.

    • Verify the property type of the list (e.g., boolean, text, number).

    • Ensure that the property type matches the required field type in Demio.

  2. Adjust Property Types:

    • If the property type does not match, you may need to adjust it in HubSpot.

    • Create a new property or modify the existing one to match the required type (e.g., change a text property to a boolean property if needed).

  3. Update the Integration:

    • Once the property types are aligned, go back to the integration settings in Demio.

    • Refresh the field mapping page and check if the list now appears in the dropdown menu.

  4. Field Types in Demio (for reference and accuracy):

    • GDPR: Boolean (True/False)

    • Unique Join Link: Text

    • Location: Text

    • Event Title: Text

    • Session Date & Time: Date

    • UTM ID: Text

    • UTM Source: Text

    • UTM Medium: Text

    • UTM Name: Text

    • UTM Term: Text

    • UTM Content: Text

    • Referral URL: Text

    • Join Timestamp: Time

    • Exit Timestamp: Time

    • Attendance (Min): Number

    • Attendance %: Number

    • Focus: Number

    • Viewed Replay: Boolean (True/False)

    • Event ID: Number

    • Session ID: Number

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