When integrating your HubSpot CRM with Demio, it's essential to ensure that the property types of your lists in HubSpot match the field types required by Demio. This ensures a seamless mapping process and accurate data synchronization. If your lists are not appearing in the dropdown menu, it is likely due to a mismatch in property types.
Steps to Resolve the Issue:
Check Property Types:
Go to your HubSpot account and navigate to the list you want to map.
Verify the property type of the list (e.g., boolean, text, number).
Ensure that the property type matches the required field type in Demio.
Adjust Property Types:
If the property type does not match, you may need to adjust it in HubSpot.
Create a new property or modify the existing one to match the required type (e.g., change a text property to a boolean property if needed).
Update the Integration:
Once the property types are aligned, go back to the integration settings in Demio.
Refresh the field mapping page and check if the list now appears in the dropdown menu.
Field Types in Demio (for reference and accuracy):
GDPR: Boolean (True/False)
Unique Join Link: Text
Location: Text
Event Title: Text
Session Date & Time: Date
UTM ID: Text
UTM Source: Text
UTM Medium: Text
UTM Name: Text
UTM Term: Text
UTM Content: Text
Referral URL: Text
Join Timestamp: Time
Exit Timestamp: Time
Attendance (Min): Number
Attendance %: Number
Focus: Number
Viewed Replay: Boolean (True/False)
Event ID: Number
Session ID: Number
For custom dropdown fields in Demio, the field type created in HS should be based on the format of the responses, for example, a text field for a text response
TIP: You can also reference HS's help center article on field types.