Swapping the Video! 🔀

We offer a direct option for users to swap out the automated video for any of their automated events.

NOTE: swapping the video will reset the On-Demand Attendance graph.

In order to swap your video, you'll want to hop into the Customize section of your Automated event:

Then click on Automation:

Click on the 3 dots to Swap Video and picking a new video from your computer:

Once you click on Swap the video, any video you select will begin processing immediately.

The previous video will be used until this video has completed processing and the Registration page will remain active.

If you swap the automated video while the event is running, the video will not automatically change for the sessions that are already running. Any active sessions will continue to play the old video.

You will see the following notice to confirm the previous video will be used until this new video has finished processing:

And the same notice will appear at the top section of your event settings:

NOTE: If you need to select a past recording to use as your new event video, you will need to download the recording from Demio and then re-upload it to the Automated event you created.

Keep in mind that it should be in the following formats: .MP4 .MPG .MPEG .M4V .AVI .FLV .WEBM and up to 5 GB.

We recommend ensuring that your video is web-optimized before uploading it.

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