The Chat Box will be your primary touch-point with Attendees!
All Attendees will have access to the Chat Box and have the ability to send messages.
The Chat Preferences will determine exactly who is allowed to see any messages sent by Attendees, but Admins (Hosts/Presenters/Moderators) will be able to view all chat messages sent.
The Chat Box will automatically outline which users are Admins, and which are Attendees.
By hovering over a message, you're shown a few options you can use to act upon each message.
Delete Message: deleting a message will remove it from the Chat Box altogether
Direct Message: selecting the @ symbol next to the message allows you to direct message the Attendee and even choose to send it privately:
You can also select an Attendee directly from the Chat Box by clicking on their name.
Doing so will open a info card with a few options, including the option to give/revoke webcam and microphone permissions, as well as the ability to remove them from the webinar altogether.
The Chat Box also allows you the options to share Polls, Handouts, and even Featured Actions with your Attendees.
Here's a quick summary of what each option does!
Poll: ask a multiple-choice question to your Attendees and survey their answers
Handout: share a file directly with your Attendees
Featured Action: share a Call-to-Action link with your Attendees (previously Resources)
With each of our options, you have the ability to Save the option for later, or Share Now to have it instantaneously sent on the fly.
Since everything you set up in the Webinar Room will be saved (even if you leave the Room afterwards), setting up any actions before your webinar is scheduled to start is a great idea!
Using the @ icon located in the Chat Box, you have the option to direct message any Attendee or Admin.
You also have a few Reactions that you can use by selecting the Smiley Face.
It's a fun way to share how you're feeling with everyone else!
Chat Filter and Admin Chat
Near the top of the Chat Box, you'll find a @ icon - to filter out any messages that you were tagged in. This makes it easy to make sure you can monitor any messages that are meant directly for you.
And as an Admin, you'll notice that you have access to the Admin tab, where you can communicate privately with the other Coordinators!
Polls tab will allow to quickly see any polls you ran during the webinar:
And Handouts tab will allow to quickly see any files shared during the webinar as well the number of clicks: