You'll need to be granted permission first.

Once granted permission by the webinar host, the Attendee will then need to enable Chrome permissions in order to allow Demio to access their microphone or webcam:

  1. This is what the Attendee will see when the webinar starts.

2. After the webinar host grants you permission to use your microphone or webcam, you will see a confirmation message. You should click 'OK.'

3. After clicking 'OK,' they will see a popup in the top left of their browser. They should click 'Allow.'

4. The Attendee will now be able to us their mic on Demio. They can now go to the bottom and click the new Microphone icon to turn it on.

If the Attendee's Microphone or Webcam is still not working, they should Run a System Check here. They can also hop into our customer support for more help! 

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