In your email settings in Demio, we allow you to set your sender name, sender email, and custom signature.
Additionally, while the sender name and contact email can be customized for visibility, the technical sender address for all event notifications remains [email protected] and cannot be modified.
To get to your email settings, go to Settings and then the Email settings tab:
Here, you can fill in your From Name, Contact & Forwarding Email, and Custom Signature. The From Name will appear as the sender's name in email notifications, making your emails recognizable to recipients. The Contact & Forwarding Email is used for recipient replies and will appear in the footer of your notifications. Finally, the Custom Signature allows you to personalize the message further by adding a unique sign-off.
Click Save Settings to confirm your changes. Now all future confirmations, invitations, and reminder emails will be sent with these settings:
If your changes do not appear, try troubleshooting visibility issues by clearing your browser cache, refreshing the settings, or testing on a different browser.
If your Registrants have any questions, they'll be prompted to contact the Event Host with the email that you have provided:
Any replies to the event notifications will be forwarded to this email too.
Email settings are an account-wide feature; they can not be customized for individual webinars.
FAQs
Why do notification emails come from [email protected]? All event notifications use this fixed technical sender address to ensure consistent deliverability.