Cancel a registration
Canceling a registration for an Attendee is simple.
The webinar Host or a Sub-User can cancel a registration for any Registrant from any upcoming webinar. In order to do this please follow the steps below:
1. Click on the Activity tab in the webinar event the Registrant is registered for:
2. Search for a contact by typing their name or email address in the search area:
3. Click on their name and you'll see details of the event and their Unique Join Link. Click Cancel Registration.
Confirm the cancellation by clicking the red Yes, Cancel button.
Delete a Contact
💡 Once the contact is deleted, their information, including registration and past event details, are deleted and cannot be recovered. A deletion will also cancel their registration for upcoming webinars.
1. Click on the contact in the Activity tab:
2. Click on the Delete icon in the contact's details:
3. Click on the red Yes, Delete button to confirm the deletion.