Remove a Contact

Learn how to remove a contact from a specific Event or across your entire account.

Michael Davis avatar
Written by Michael Davis
Updated over a week ago

Cancel a registration

Canceling registration for an Attendee is simple.

The webinar Host or a Team Member can cancel a registration for any Registrant from any upcoming webinar. In order to do this please follow the steps below:

1. Click on the Activity tab in the webinar event the Registrant is registered for.

2. Search for a contact by typing their name or email address in the search area.

3. Click on their name and you'll see details of the Event and their Unique Join Link.  Click Cancel Registration.

Confirm the cancellation by clicking the red Yes, Cancel button.

Delete a Contact

💡 Once the contact is deleted, their information, including registration and past event details, are deleted and cannot be recovered. A deletion will also cancel their registration for upcoming webinars.

1. Click on the contact in the Activity tab.

2.  Click on the Delete icon in the contact's details.

3. Click on the red Yes, Delete button to confirm the deletion.

Did this answer your question?