Attendees are not allowed to turn on their microphones and webcams by default. However, Hosts can grant microphone and webcam permissions to Attendees anytime during a live webinar.
Note: This feature can only be used if the Attendee has connected with a supported Device that has a webcam and microphone. The options will be missing if the Attendee does not have the supported devices connected to the system. Attendees can grant microphone and webcam permissions on both desktop and mobile devices, as long as those devices have a supported webcam/microphone.
Follow the steps below for granting microphone and webcam permissions to Attendees:
Click the Manage People icon.
A list of Attendees will be displayed. Select a specific Attendee to display a few options by clicking the three dots to the right of their name.
You'll find several options, including the option to invite them On Stage to use their microphone and webcam.
This will send a request to Attendees to Go On Stage. A simple modal will appear for the Attendee, prompting them to Go On Stage or Cancel the request, as outlined in this article.
If the Attendee clicks Go On Stage, their selected microphone and webcam will turn on and be displayed right away, but if they choose not to Go On Stage then they will need to be invited again when they are ready.
After the Attendee is On Stage, the Host or Presenter still has the ability to remove them and monitor their microphone and webcam controls by selecting the Manage People icon.
Note: Attendees who are invited on Stage cannot present nor share their screen.