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Registrant Activity Notifications
Registrant Activity Notifications

All the ways you can stay updated on your Registrant Activity.

Jody Johnson avatar
Written by Jody Johnson
Updated over a week ago

Your Event Customization options include a way for you to remain updated via email on your Registrants' activity. You will go into your Event, under the Customize tab, and into the Settings tab under the Registration box.

Under the Settings tab, you will see the option to enable three separate options to receive Registrant activity. The first option will be to receive an email for each Registration, the second option will be to receive a daily email on Registrant activity, and the third option will be to receive a weekly email on Registrant activity. These can be enabled/disabled individually based on your preferences and what you would like to receive.

Notifications are enabled when a Session is scheduled. Daily digests will be sent at 0:00 UTC the following day, and weekly updates will be sent at 0:00 UTC the following Monday of opt in. Note: The Daily Digest is toggled on by default.

Under Edit Email Recipients, you can add additional Team Members to receive those email updates as well:


The digest email sent will include the following clickable/ downloadable data points:

  • New Registrations

  • New Comers

  • Cancelations

  • Returning Attendees

  • Total Attendees

  • Peak Day

  • Top UTM


When a data point is clicked on, it will open a new browser tab, triggering the immediate CSV download via that new tab. If the User clicking on the Data point is not logged into Demio, they will be promoted to do so. Once logged in, you can try one of two ways:
- Access the file from the Download Center; or

- Re-download it directly from the digest email while logged in to Demio.

NOTE: For Returning Attendees, the data provided in the export will be for the most recent past event they attended.
Each data endpoint is downloadable in its own report, making it easy for Users to access and utilize the data.


General CSV Format:

For the corresponding exports, each row should include:

  • Event ID

  • Email

  • Name

  • Location

  • Registration Time

  • Session ID (not for Series Event Type)

  • Custom Fields
    For an example of Standard Event export:

    For Returning Attendees Export, all the above, in addition to those below:

  • Previous Event ID (for Returning Attendees)

  • Previous Event Name (for Returning Attendees)

  • Previous Session ID (for Returning Attendees)

  • Previous Registered Time (for Returning Attendees)

  • UTM (only for users with source tracking enabled)
    For an example of a Standard Event Returning Attendee export:


CSV Format for Canceled Exports:

Each row should include:

  • Event ID

  • Email

  • Name

  • Registered From

  • Cancellation Time
    ​For example:

CSV Format for Peak Day:

  • Day

  • Registrations

CSV Format for Top UTM:

  • UTM Source

  • Registrations

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