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Edit Registrant Details
Jody Johnson avatar
Written by Jody Johnson
Updated over 10 months ago

There are situations where you may need to update Registrant details. Perhaps someone signed up with a typo in their name or you learned new details that should be captured in the custom fields of your registration form.

Update a Registrant's Email

Demio uses the Registrant's email as a unique identifier. While it's not possible to update a Registrant's email, you can always remove registration and sign up that person again using their correct email.

This will generate a brand new registration with a new Unique Join Link.

Update a Registrant's Name or Other Details

To update a Registrant's name or other details showing in the Event Activity tab, you can re-register that contact again from your Event's registration page, using the same email address along with their new details.

Since Demio uses the Registrant's email address as a unique identifier, a registration with the same email address will update the existing record replacing any original details with the details of the new registration.

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